Refund Policy

What is your return and refund policy? 

Hey there, sticker lover! We totally get it, sometimes things just don't work out. If you're not completely satisfied with your sticker purchase, we've got your back (and your wallet) with our refund policy. Now, before we dive into the nitty-gritty, let's set some ground rules:

✧.* Return Policy

First off, we can only offer refunds on unused stickers, stationery, and accessories sold on BaddieStickerStudio.com. We know it's tempting to slap those stickers on everything in sight, but if you want a refund, please resist the urge to sticker bomb your entire world.

Secondly, we ask that you reach out to us within 14 days of receiving your items. And we must be notified within within 72 hours from delivery of any defects.

Thirdly, please ensure that your return request applies to one of the following return criteria. You will have to also describe how your return meets at least one of these criteria in your email. Please note that if your request does not fall within these requirements, then we will not process the refund.

Covered Not Covered
Tracked lettermail and/or package has not arrived. Please provide the tracking code with your return request email. Untracked letter mail has not arrived and/or incorrect shipping address, undeliverable packages/delivery attempts, or other errors created by the customer.
Defective or damaged unused sticker, accessory, or stationery. All items must be returned in their original, unopened packaging and stickers must have their original paper-backing. Gift cards.
Incorrect product shipped to the customer (Oops! We're sorry!). Sale (marked down) items.

✧.* Refund Policy

Alright, now let's talk about the refund process. It's as easy as pie (or should we say, as easy as peeling off a sticker?). Just shoot us an email at baddiestickerstudio@gmail.com with your order number, a quick photograph of your stickers, and a brief explanation of why you'd like a refund that meets the return request criteria above.

Once we receive your email, our team of sticker enthusiasts will review your request. If everything checks out, we'll send you a return label so you can send the unused stickers back to us. And don't worry, we'll cover the return shipping costs. We're all about spreading sticker love, not extra expenses.

Once we receive the returned stickers, we'll inspect them to make sure they're in tip-top condition. As long as they're unused and in their original packaging, we'll process your refund within 5-7 business days. Keep in mind, it may take a few more days for the refund to show up in your account, depending on your bank's processing time.

Oh, and one last thing. We can only issue refunds to the original payment method used for the purchase. So if you paid with a credit card, the refund will go back to that card. If you used a different payment method, well, we'll figure something out. We're pretty resourceful sticker enthusiasts.

Alright, that's all you need to know about our refund policy. We hope you never have to use it, but if you do, we'll make the process as smooth as a sticker sliding off its backing. Happy sticker shopping!

*:・゚✧*:・゚